Title:

UNH Sales Center​ - Contact and Event Management Solution (Output Team)​

The UNH Sales Center needed a more efficient contact and event management solution compared to their previous method of managing their events and contacts through Microsoft Excel sheets. As the team in charge of the contact and event management outputs, we were focused on the functionality of the database and what it could produce. ​ We selected a customer relationship management software called Zoho to manage the UNH Sales Center's events and contacts because of the built-in add-ons that we would be able to implement. Using Zoho, we were able to create a database that would allow the UNH Sales Center to filter through their contacts, send out blast emails to these contacts based on certain parameters, and generate reports and analytics for the end user to be able to investigate. ​

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