Title:

The Living Bridge Project: Website Usability

The Living Bridge Project is a research project that has transformed the Portsmouth Memorial Bridge into a “smart bridge” using advanced technologies. Our goal is to improve the project’s website, and ultimately increase its usability to make it a valuable, educational tool. To reach our goal, we have taken steps to fix, update, and add new features to the design of the site. We figured it would make the most sense to receive feedback from the users themselves. We created a user survey that was sent out to a group of engineering (ME) students and information technology (IT) students. We reached out to the two groups because they would provide us with different, useful feedback. We thoroughly examined the results prior to making changes to the website, as well as after. Along with this, we have taken the time to add HTML tags to the web pages so that those with administrative access can track the number of user views. The value in doing this is to receive feedback and apply the changes to the site based on what the viewers want. Those who use this site as an educational tool will benefit from its navigational ease and appealing design. This will ultimately improve the usability of the website, and hopefully make it a better educational resource.

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